Customer service & support

AI training for customer service teams that actually gets used

Built around the support team's day — enquiries, knowledge and self-service, complaints, quality and follow-up — so customers get fast, accurate, genuinely caring help, and agents get their time back for the human moments.

Built for your world

AI for every member of your support team

What your team gets, in the language of customer service teams.

Faster replies

clear, warm, on-brand answers drafted in seconds and personalised — grounded in your real product and policies.

Knowledge & self-service

the questions you answer over and over turned into help articles and saved replies that deflect and speed up support.

Complaints & insight

calm, de-escalating responses to upset customers, and recurring ticket themes surfaced so you fix problems at the source.

How it works

A daily habit, not a one-off course

1

Sign up

Choose your world; your academy and AI agent are set up automatically.

2

15 minutes a day

A short lesson, a quick quiz, and a practical task on your real work.

3

Use your agent

Draft, research and handle admin — with a personal AI agent in your style.

4

See adoption

A live dashboard shows engagement and the hours being handed back.

From £40–£50 per user / month — rolling monthly, no lock-in, white-label under your brand.

FAQ

Common questions

How does the customer service teams academy work?

Each person follows a 65-day academy — about 15 minutes a day, on real customer service work — and gets their own AI agent for drafting, research and admin. It builds a genuine daily habit, not a one-off training day.

Is it really tailored to customer service teams?

Yes. The lessons and examples are built around your world, so it's relevant from day one. It's delivered white-label, under your brand.

How much does it cost?

It's a simple per-user monthly subscription, from £40–£50 per user per month depending on team size, with no lock-in.

See it for customer service teams

A 30-minute walkthrough and you'll know if it's right for your team. White-label, your data stays yours, live in days.